In today’s digital landscape, identity verification is a crucial step in the life insurance application. Regulatory compliance, fraud prevention, and client security are top priorities. Oneday Pro ensures that every application meets FINTRAC-approved standards while maintaining a seamless user experience. Our advanced system makes ID verification:

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Simple

Clients can verify their identity in just a few clicks.

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Compliant

Fully adheres to FINTRAC’s ID verification guidelines.

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Fast

Automated checks ensure near-instant verification.

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Secure

Industry-leading encryption protects client data.

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FINTRAC-Approved ID Verification Methods

Oneday Pro uses the latest FINTRAC-approved identity verification methods to provide a friction-free experience while ensuring compliance. Our system automatically follows a tiered approach to verifying identities:

Primary Verification Methods

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  1. Credit File Method

This method automatically verifies identity by checking a reliable Canadian credit file containing client information for at least three years.

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  1. Dual-Process Method

This method confirms identity by verifying two reliable sources, such as:

These automated methods allow instant verification without requiring additional client action, making the process fast and hassle-free.

What Happens If the Primary Verification Methods Fail?

If the primary verification methods are unsuccessful, Oneday Pro seamlessly shifts to a secure backup process:

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  1. Government-Issued Photo ID Method

An agent is notified to request a government-issued photo ID from the client for final verification. This ensures that every client has a fair and secure opportunity to complete the ID verification process while fully complying with regulatory standards.

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ID Verification Step-By-Step

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Agent

Select the ‘click verification’ button

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Remain on this screen while waiting for the applicant to complete the following steps.

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Applicant

The applicant will receive a text message containing a secure link. They simply need to click the link and select "I Accept and Agree."

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  1. Next, they'll need to select "Start" and allow camera access.

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  1. Next, they'll need to center their face in the frame, as if taking a selfie.

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  1. Next, they'll need to position their identification in the frame using their phone's back camera.

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  1. They'll need to do the same with the back of their identification (if applicable).

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  2. Finally, they'll need to verify their information, select their nationality, and click 'Submit'.

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