| Active |
The policy is in good standing, payments will continue to process normally. |
| FPM |
The client has missed their first payment, please look at the specific transaction details for more information. |
| NSF 1 |
The client has missed a payment, please look at the specific transaction details for more information. |
| NSF 2 |
The client has missed 2 payments in a row - they currently do not have any coverage but they can reinstate without paperwork but making 2 payments, please look at the specific transaction details for more information. |
| Invalid Bank Account 1 |
The client has missed a payment and will need updated banking to continue making payments, please look at the specific transaction details for more information. Updated banking can be emailed to [email protected]. |
| Invalid Bank Account 2 |
The client has missed 2 payments in a row - they currently do not have any coverage and will need updated banking to continue making payments. They can reinstate without paperwork but making 2 payments, please look at the specific transaction details for more information. Updated banking can be emailed to [email protected]. |
| Stopped Payment |
The client has put a stop payment for Oneday TPA Inc. transactions. They will need to left this or provide new banking, no future payments can be taken. Updated banking can be emailed to [email protected]. |
| Account Closed |
The bank returned the payment that the account has been closed we will need new banking to go forward with payments. Updated banking can be emailed to [email protected]. |
| Cancellation Request |
The client has communicated with Oneday TPA Inc., Humania or, their agent that they would like to cancel their policy. Without instructions emailed to [email protected] we cannot proceed with payments. |
| Lapsed |
The coverage is no longer active, reinstatement forms and all missing premiums would need to be submitted to reinstate the policy. |